Hotel Riu Palace Riviera Maya, Playa del Carmen - Reviews, Rooms Options & Prices 2026

75 photos

Book with us

Up to 10% cheaper

than on Booking.com

Key details

About the Resort

Av Xaman Ha Mza 9 And 10 Lot 1, Playa del Carmen, Mexico, 77710

Next to the Hard Rock Campo de Golf

9.2

/10

4.3

4.2

Loved by Hotel Riu Palace Riviera Maya guests

Immaculate rooms
Attentive staff
Delicious buffet
Fine architecture
Excellent service
Refreshing drinks

"The rooms are modern, comfortable and nicely decorated."

Dan from United States

read full review

"Riu Palace Riviera Maya is a gem!"

sylver196 from Canada

read full review

"We absolutely loved this property."

Connie V from United States

read full review

Overview

The Hotel Riu Palace Riviera Maya is located on a lovely white-sand beach in Playa del Carmen, offering a 24-hour All Inclusive service. Guests can select from a variety of pools, including one with a swim-up bar, or opt for the beach zone complete with reserved lounge chairs. Entertainment programs and shows cater to guests of all ages, ensuring varied activities throughout the stay.

Rooms

Rooms at the Hotel Riu Palace Riviera Maya provide air conditioning, a minibar with beverage dispensers, and numerous other amenities for comfort. A selection of spacious accommodations allows guests ample room to relax after a day of activities. In addition, room service is available for added convenience.

Dining

The hotel offers diverse dining options, featuring buffet breakfasts with live cooking stations and specialty restaurants focused on Italian and Mexican cuisine. Five bars throughout the property serve a variety of snacks and appetizers, enhancing the all-inclusive experience. Guests can discover an array of flavors that cater to different culinary preferences.

Family-Friendly Entertainment

Families can take advantage of the RiuLand program, providing dedicated activities for children. A children's pool with slides ensures that younger guests enjoy their own space and entertainment. Additionally, shows and live music are organized to engage family members of all ages.

Activities & Excursions

The hotel offers access to excursions, including trips to the island of Cozumel and the Xcaret and Xel-Ha parks. Guests can explore the beauty of the Sian Ka'an Biosphere Reserve through guided tours arranged by the hotel. Sports options and daily activities from the animation team enhance the overall vacation experience.

Highlights

Location: Lovely white-sand beach .

Rooms: Air conditioning and minibar .

Dining: Buffet breakfasts and specialty restaurants .

Entertainment: RiuLand children's program .

Activities: Excursions to Cozumel and parks .

“This all-inclusive resort caters particularly well to families, placing a strong emphasis on children's entertainment with its RiuLand program. With its prime location near attractions like Xcaret and multiple outdoor pools featuring swim-up bars, it's easy to relax here. I noted that the variety of dining options and accessible facilities, including spa and gym, added to the convenience.”

James DavidEditor-in-Chief at Toresort

View hotel on map

Highlights from guests

Room FeaturesBalcony Bliss

Our room offered an amazing balcony with stunning ocean views, ensuring a memorable and relaxing stay.

Olivia from Canada

Review on

DiningFood Abundance

The dining options were incredibly varied, providing a wonderful opportunity to sample many types of cuisine, all in one place.

Ricardo from Brazil

Review on

Sports & FitnessFun Fitness

Workout classes turn exercise into a blast! Beach volleyball and ping pong keep everyone smiling and active throughout their stay.

Kenji from Australia

Review on

BathroomShower Gorgeous

The rooms offer changing rooms to clean-up, fully stocked with towels, making departure very enjoyable.

Mei from China

Review on

View all

Select your room type

Hotel Riu Palace Riviera Maya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Club Suite

2 persons

Club Junior Suite

2 persons

Junior Suite

2 persons

Junior Two-Bedroom Suite

4 persons

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Hotel Riu Palace Riviera Maya offers amenities for your comfortable stay and unforgettable experiences

General

Free Wi-Fi
24-hour reception
Wheelchair access
ATM/Cash machine
Sundry/Convenience shop
Gift/Newsstand
Hairdresser

Sports & Fitness

Fitness centre
Kayaking
Tennis

Services

Room service
Car hire
Laundry

Dining

Continental breakfast
Restaurant
Bar/ Lounge area
Buffet breakfast

Business

Business centre

Children

Babysitting/Child services
Children's pool
Children's play area
Kids club

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Entertainment
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Jacuzzi

Room features

Air conditioning
In-room safe

Hotel Riu Palace Riviera Maya Location

Av Xaman Ha Mza 9 And 10 Lot 1, Playa del Carmen, Mexico, 77710

Map view

Av Xaman Ha Mza 9 And 10 Lot 1, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Quinta Avenida

1.4 mi

Landmark

Zona Arqueologica Playa del Carmen

3700 ft

Landmark

Xcaret

3.1 mi

Mall

Playacar Center Shopping Mall

2400 ft

Park

Xel-Ha Park

2600 ft

Landmark

Cenote Calavera

1.9 mi

Landmark

Playacar Golf Club

2900 ft

Landmark

Xaman Ha Aviary

1.2 mi

Landmark

Cenote Carwash

1.6 mi

Landmark

Bel Air Animal Park

1.6 mi

Landmark

Los Fundadores Park

1.1 mi

Landmark

La Sirena's Fine Mexican Handcrafts

1.0 mi

Museum

Museo Frida Kahlo Playa Del Carmen

1.3 mi

Landmark

Fun Fitness Globetrotters

4000 ft

Museum

3D Museum of Wonders

1.3 mi

Landmark

Galeria de Arte 5ta Avenida

1.1 mi

Landmark

Sun Jaguar

1.2 mi

Landmark

Xaman Ha Ruins

3600 ft

Landmark

Corazon de Mexico

1.2 mi

Night club

Coco Bongo

1.5 mi

Landmark

Ruinas Mayas

3700 ft

Landmark

Gaston Charo Art Gallery Playa del Carmen

1.3 mi

Mall

Paseo del Carmen Shopping Mall

5000 ft

Mall

Starbucks

4000 ft

Church

Nuestra Senora del Carmen Catholic Church

1.5 mi

Spa Centre

Ferry Cozumel

1.0 mi

Mall

City Club

4300 ft

Beach

Playacar Beach

1.6 mi

Nearby

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

1300 ft

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

1800 ft

Restaurants

Barra Artesanal

2700 ft

Paseo Xaman Ha 42

Buenerrimo

1.7 mi

Ave. Paseo Tulum Local 17

LABRIOCHE de Playa

1.3 mi

Paseo Xaman - Ha 12 Playacar

La Vaqueria

1.8 mi

Paseo Xaman-Ha

El Bistro

1.3 mi

Paseo Xaman-Ha Plaza Pakal

Explore Playa del Carmen

Explore the Vibrant Surroundings

Zona Arqueologica Playa del Carmen

15 minutes walking

Ancient ruins offering insight into Mayan civilization, featuring well-preserved structures and informative signage.

Playacar Center Shopping Mall

9 minutes walking

Charming shopping destination with boutique stores, cafes, and souvenirs, perfect for leisurely strolls and local finds.

Xel-Ha Park

10-minute drive

Eco-park with swimming, snorkeling, and zip-lining in a natural aquatic paradise, ideal for outdoor adventure lovers.

Playacar Golf Club

10 minutes walking

Scenic 18-hole golf course catering to all skill levels, featuring lush landscapes and fantastic amenities.

Cenote Calavera

30-minute drive

Unique swimming experience in a natural cenote, renowned for its clear waters and stunning limestone formations.

Barra Artesanal

10 minutes walking

Casual eatery focusing on local cuisine, serving refreshing seafood dishes paired with handcrafted cocktails.

El Bistro

25 minutes walking

Cozy restaurant offering international dishes with a Mexican twist, featuring rich flavors and a welcoming atmosphere.

3D Museum of Wonders

25 minutes walking

Art gallery featuring 3D optical illusions, great for fun photo opportunities that appeal to all ages.

Los Fundadores Park

20 minutes walking

Family-friendly park with entertainment shows, local vendors, and cultural performances, perfect for a vibrant evening.

Getting around

City Centre

Playa del Carmen26 min · 1.3 mi

Airports

Playa Del Carmen, Quintana Roo (PCM)26 min · 1.3 mi

Cozumel International Airport (CZM)50 min · 20.6 mi

Looking for an Exclusive Early Booking Rate?

Grab your exclusive rates today!

Check Rates

Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Year renovated:

2006

Number of rooms:

400

Former name

Riu Palace Riviera Maya

Reviews and Ratings

Feedback about Hotel Riu Palace Riviera Maya from previous guests about their experience

Review score

Based on 1534 verified reviews

9.2/10

Perfect

91%

Recommend

Pros

Beach access

Pool area

Friendly staff

Food variety

Cons

Room upkeep

Limited shade

Restaurant wait times

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

Open reviews

Next best alternative

Consider them for your next trip.

Secrets Tulum Resort & Beach Club (Adults Only)

Tulum, Mexico

8.7

616 USD/night

Banyan Tree Mayakoba

Lafitte, Mexico

8.7

438 USD/night

Catalonia Riviera Maya Resort & Spa

Puerto Aventuras, Mexico

8.2

212 USD/night

Ocean Maya Royale Adults Only

Lafitte, Mexico

8.6

176 USD/night

Iberostar Selection Paraiso Maya

Puerto Morelos, Mexico

7.6

205 USD/night

Iberostar Selection Paraiso Lindo

Playa Paraiso, Mexico

8.2

214 USD/night

Margaritaville Island Reserve Riviera Cancun - A Karisma All-Inclusive Experience For All (Adults Only)

Puerto Morelos, Mexico

8.6

352 USD/night

Fiesta Americana Condesa Cancun

Cancun, Mexico

8.51 review

149 USD/night

The Westin Lagunamar Ocean Resort Villas & Spa Cancun

Cancun, Mexico

8.6

309 USD/night

Seadust Cancun Family Resort

Cancun, Mexico

7.6

540 USD/night

Nizuc Resort & Spa

Cancun, Mexico

9.01 review

774 USD/night

Platinum Yucatan Princess Adults Only

Playa del Carmen, Mexico

8.5

224 USD/night

Popular hotels all over the world

Find your perfect hotel stay today

8.3/10

Hampton By Hilton London Waterloo

London, United Kingdom

2 km from city center, 5 min walk from Waterloo Station

View hotel

8.1/10

Rosen Inn International Drive

Orlando, United States

2 km from Universal Orlando Resort(TM), Free shuttle to Universal Orlando Resort(TM)

View hotel

8.0/10

D Resort Ntuc Member

Singapore, Singapore

Integrated water park, Direct access to Pasir Ris Beach

View hotel

Riu Dubai Beach Resort — Visit website

Private beach access, 3 outdoor swimming pools

The Dean Dublin

Rooftop bar with 360° city views, Complimentary access to POWER Gym

Hotel Indigo York By Ihg Hotel

Reflects York's chocolate heritage in design, 5 min walk to York city center

Hotel-London Bridge Hotel

Next to London Bridge Station, 15-minute walk to Tate Modern

The Meriton Suites Waterloo Sydney Hotel

3 km from Sydney CBD, 2 km from Entertainment Quarter

Hilton Bali Resort

40-meter cliffside resort, 4 pools and sand lagoon

Rubens At The Palace

Directly opposite Buckingham Palace, Royal Afternoon Tea overlooking Royal Mews

Emporio Cancun Reviews

Beachfront location on Nichupté Lagoon, Suites with kitchens and dining areas

Hotel Hyatt Place Jaipur Malviya Nagar Jaipur

4 km from Jaipur International Airport, Rooftop pool